FREQUENTLY ASKED QUESTIONS
SHIPPING, TRACKING & DELIVERY
Shy Skin make every effort to dispatch your order within 24 hours.
If you need to receive an order urgently, choose our express postage option.
In Australia your order will be sent via Australia Post or Courier's Please.
For International Orders we use Australia Post International Shipping and Sendle.
A tracking number will be provided to you by email when your package is dispatched.
We want you to be happy with your Shy Skin garment.. Please use the Size Chart to select the best fit for you. If the size you have chosen does not fit as you expected you can Contact Us for a size exchange.
Please remember to leave tags attached to your garments and to try swimwear
on with underwear and with hygiene stickers attached.
See our full Returns Policy.
100% SECURE ORDERING
The Shy Skin checkout process is secured by HTTPS / Transport Security Layer (TLS) encryption to ensure industry standard online transaction security.
Shy Skin uses PayPal for payment processing which means we don't ever see your financial details..
Shy Skin uses plain coloured and printed lycra in our swimwear.
The plain coloured lycra is rated UPF 50+ by the manufacturer.
The printed lycra is sample tested for it's UPF rating. The rating will be noted in the product description. based on the lycra and design of the garment - e.g. a bikini top will not display a UPF rating due to its minimal skin coverage even if the fabric is rated UPF50+.
Please note: The UPF rating applies only to the area of skin covered. Protection may be reduced if the material is wet, stretched or from the effects of normal wear or exposure to chemicals. For best sun protection use hats, clothing that provides maximum skin coverage, sunglasses, sunscreen and shade.
Cold hand wash or gentle machine wash with mild detergent.
Do not soak.
Do not bleach.
Do not spin dry.
Do not dry clean.
Do not iron.
Do not tumble dry.
Line dry out of direct sunlight.
Avoid any rough surfaces such as pool edges, dancefloors or rough ground in general.
Do not pack or store when wet.
Remove any excess water and dry without delay.
Separate light colours from dark before washing.
Avoid excess contact with suntan lotions and harsh chemicals sometimes found in saunas, spas & pools.
Avoid excess contact with harsh chemicals such as deodorants, make-up or perfume.
White and pastel colours, and light weight garments may appear transparent when wet.
Although the best possible dyes are selected worldwide, the fastness of some shades must be treated with caution. Particular care should be taken with contrasting colours in the one garment.
We are a registered COVID-Safe business.