returns policy

If you are not completely satisfied with your Shy Skin online order, we will offer an exchange or refund, provided our return conditions are met.

 

The following conditions are applicable to all returns and refunds:

  • Products must be returned within 30 days of the date of purchase.

  • All returned items must be in new and unused condition.

  • Hygiene stickers and swing tags must remain attached.

  • Underwear must be worn when trying on swimwear. We may refuse returned items where we reasonably consider that this condition has not been met.

  • The customer is responsible for any postage fees for returns.

 

Exchanges

If your garment does not fit as you expect, we will do our best to exchange it for you where possible. Contact Us to discuss your requirements. Our team will advise availability for your exchange.
 

Refunds

We do not refund for change of mind, however, in the case of a genuine product fault we will provide a full refund including reasonable return postage cost. Contact Us to request a refund.

 

Timeframe

The Shy Skin team will be in contact throughout the return process. Within 48 hours of receipt and assessment by us, we will confirm the status of your request

Shy Skin Returns Address

Please post your return to;

 

Shy Skin Beachwear

P.O. Box 3166

Merewether NSW 2291

Questions

If you have any questions about the Shy Skin Return Policy, please Contact Us.