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- long sleeve rashie - long sleeve rash vest womens - long sleeve one piece swimsuit - sun protection swimsuit - long sleeve swimmers

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returns policy

If you are not completely satisfied with your Shy Skin online order, we may offer an exchange or refund, provided our returns policy conditions are met.

 

The following conditions are applicable to all exchanges and refunds:

  • Products must be returned within 30 days of the date of purchase.

  • All returned items must be in new and unused condition.

  • Hygiene stickers and swing tags must remain attached.

  • Underwear must be worn when trying on swimwear. We may refuse returned items where we reasonably consider that this condition has not been met.

  • The customer is responsible for any postage fees for returns.

 

Exchanges

If your garment does not fit as you expect, we will do our best to exchange it for you where possible. Contact Us to discuss your requirements. Our team will advise availability for your exchange.
 

Refunds

We do not refund for change of mind, however, in the case of a genuine product fault we will provide a full refund including reasonable return postage cost.

HOW TO RETURN AN ORDER TO SHY SKIN

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RETURNS WITHIN AUSTRALIA

1. Please ensure your return meets Shy Skin's Returns Policy above.

2. Complete the Returns form.  We will respond within 24 hours.

3. Send your parcel in the same packaging where possible to:  

Shy Skin Beachwear

P.O. Box 3166

Merewether NSW

Australia 2291

4. When we receive your returned goods and it meets our Returns Policy, we will be in contact within 24 hours  to advise that your refund has been processed.

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RETURNS FROM NEW ZEALAND

1. Please ensure your return meets Shy Skin's Returns Policy above.

2. Complete our Returns form. We will respond within 24 hours.

3. Send your parcel in the same packaging where possible to:  

Shy Skin Beachwear

P.O. Box 3166

Merewether NSW

Australia 2291

4. When we receive your returned goods and it meets our Returns Policy, we will be in contact within 24 hours to advise that your refund has been processed.

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RETURNS FROM THE UNITED STATES

1. Please ensure your return meets Shy Skin's Returns Policy above.

2. Complete the Returns form

3. We will respond within 24 hours and advise the best shipping method for your return.

4. When we receive your parcel and it meets our Returns Policy, we will be in contact within 24 hours to advise that your refund has been processed.

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